Frequently Asked Questions

 YogiMart (Online Indian Grocery Store) 

How do I place an order on YogiMart (Online Indian Grocery Store)?

> Open yogimart.de website/App.

> Put the item title on "Search Bar"

> Click on your required item

> Click on "Add to Cart"

> Click on "Shopping Cart" (Add quantity if required)

> Click on "Checkout" button

> Enter your registered Email Id & Password

> Enter your personal details like (Name/Shipping Address with City/Contact Number)

> Click on "Next"

> Select your "Payment Method"

> Click on "Place Order"

> Your Order number will appear on your screen

> Congratulations! Your order has been placed.

How can i track my Order?

you can click for this

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Can I contact YogiMart (Online Indian Grocery Store) to place an order?

Yes, you can Yogi Mart to place an order on your behalf either by calling us at our landline number or writing us an email. Our customer service representatives are available to assist you.

My order is delayed. What should I do?

We are sorry that your order is delayed.

Get in touch with our Customer Support Team via emailing us at "kontakt@yogimart.de" or calling us at +491718498024.

I did not received any confirmation mail from YogiMart (Online Indian Grocery Store) ?

Please always check your spam box in case the emails lands in SPAM folder

You did not receive any refunds from YogiMart Online Indian Grocery Store?

Please note it can take up to 7 to 14 working days to get the amount reflected in your account.

How do I get free shipping on my first order?

All you need to do is meet the order minimum of 39.99 Euro and you'll receive free shipping within Germany.

I know my first order ships free. How much does shipping cost after that?

All orders over 29,99 Euro within Germany qualify for free shipping. If your order total is below 39.99 Euro, we charge a low 4.99 Euro for shipping. 

For access to FREE shipping on all orders above 39.99 Euro*. 

When does my order ship?

if you order befor 2pm then your order will ship that same evining.

Do you ship to my area?

We ship in Germany, Austria, Belgium, Czechia, Denmark, France, Luxembourg, Netherlands, Poland

Do you ship to offices?

Ofcourse! Office managers love YogiMart for our convenience, bulk selection, best prices and great service. To learn more, please check out www.yogimart.com or contact with any inquiries.

How is my order shipped?

We ship with DHL. Certain deliveries may require a signature and this determination is at the sole discretion of the carrier's driver. Due to the size of our bulk items, large orders may arrive in multiple boxes.

When does my order ship?

We strive to ship out orders within one to three business days. 

Can I cancel my order or edit my shipping address?

Please email kontakt@yogimart.de with the order number. We will try our best to help before the order ships out.

What if my item is damaged, incorrect or missing?

We are very sorry for the inconvenience. Let us know at kontakt@yogimart.de.

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Payment error? How can i retry?

 You can retry here  on (yogimart.de)

 Click 

 1- My account

 2- Orders

 3- Details

 4- Retry Payment 

Can I edit my shipping address?

Please email kontakt@yogimart.de with your order number and desired changes. In most cases, we can make shipping address adjustments, but in all cases, we will try our best to help.

Can I edit my account information?

You can manage your payment method, shipping addresses, email preferences and password under. My Account. To edit your email address, please email kontakt@yogimart.de 

How do I reset my password?

You have received the link while you make your account with YogiMart.

There is an item missing from my order

If an item is missing from your delivery, this means that the item was out of stock when your order was being packed at our order processing facility. This item has been cancelled from your order and you have not been charged for it. YogiMart are unable to automatically send this item out to you if it comes back in to stock at a later date.

Can I return my purchases without my receipt?

No, without your original proof of purchase i.e. receipt, the store cannot offer any return.

                                                                                                        RETURNS-REFUND-RESHIP?

YogiMart charges 7.99€ for returns, reshipping, and refunds. Just wanted to make sure you're in the know about the fee for these services. Please keep in mind Products/items on sale are non-refundable once sold out, but we’re here to help if you have any other questions or concerns!

How do I pay on YogiMart Online Indian Grocery Store?

We have the following payment methods through which you can make a payment:

> Paypal id info@sidhufoods.de

> Credit / Debit Card

Are there any hidden charges when I make a purchase on YogiMart Online Indian Grocery Store?

There are no hidden charges when you make a purchase on YogiMart Online Indian Grocery Store. The order amount is inclusive of all taxes and shipping fees etc.

Products information

For information regarding the list of ingredients, allergies and intolerances, the amount of certain ingredients or classes of ingredients, special instructions for storage, the name or the company and the address of the producer, the country or place of origin, an instruction manual or if it would be difficult To use the food appropriately without such, please send your questions to kontakt@yogimart.de before concluding the purchase contract or call us at +491718498024.